Privacy Policy

1. Introduction

Welcome to journeymode. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.journeymode.store (the “Site”). By using the Site, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal data when you interact with the Site:

• Name, email address, phone number, and mailing address.
• Payment information (processed securely by third‑party payment providers).
• Account credentials, such as username and password.

2.2 Non‑Personal Information

We automatically collect certain technical data, including:

• IP address, browser type, operating system.
• Pages visited, time spent on the Site, and referral URLs.
• Cookies and similar tracking technologies.

3. How We Use Your Information

We use the collected data for the following purposes:

• Processing orders, payments, and deliveries.
• Providing customer support and responding to inquiries.
• Sending order confirmations, shipping updates, and transactional communications.
• Marketing communications, when you have opted in.
• Improving the Site, analyzing usage trends, and preventing fraud.

4. Sharing and Disclosure

We may share your information with:

• Service providers that perform order fulfillment, payment processing, shipping, and email delivery.
• Legal authorities, if required by law or to protect our rights.
• Business partners, only when necessary to provide a requested service.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Account information is kept until the account is deleted or becomes inactive for a period of 24 months.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent for marketing communications at any time.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze traffic, and remember your preferences. You can manage cookie settings through your browser; however, disabling cookies may affect certain Site functionalities.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no method of transmission over the Internet is completely secure.

9. Third‑Party Links

The Site may contain links to external websites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy practices.

10. Children’s Privacy

The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this policy from time to time. The revised version will be posted on the Site with an updated “Effective Date”. Continued use of the Site after changes constitutes acceptance of the new terms.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +1 (313) 484-1831
• Address: 5768 Northwest Park Boulevard, Detroit, Michigan 48255, United States

Effective Date: June 9, 2026